Questions & Help
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Avoid emails going to spam. Please add Dewey to your Safe Sender list
Hey Dewey Community, We’ve noticed that university spam filter are VERY strong, especially for Outlook users. We’ve had multiple reports of users not receiving important transactional or update emails from Dewey, even a… |
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5 | 223 | February 23, 2024 |
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What comes with a Dewey Subscription?
This post provides a simple outline of the various platform subscription options for Dewey. Everyone who signs up automatically get’s temporary view-only access to while we validate your academic status . Once we valida… |
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2 | 2888 | March 22, 2023 |
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New to the community? Start Here!
Before posting, we recommend reviewing our Guidelines. Below are a few steps and resources to help you learn more about what you can find in this community. Step 1: Log in Many of you are new to Dewey, and others are n… |
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10 | 2673 | January 19, 2022 |
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Unable to download dataset - Advan Weekly Patterns - Foot Traffic
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1 | 60 | April 10, 2024 |
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Community Redesign!
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1 | 33 | April 1, 2024 |
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I started a subscription but don't have access
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2 | 56 | March 18, 2024 |
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How to re-activate my account?
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1 | 55 | April 5, 2024 |
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Log in troubles + missing subscription
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1 | 56 | March 6, 2024 |
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I purchased the access but Dewey still showing I don't have access!
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5 | 126 | March 8, 2024 |
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Charged for another year without automabic billing?
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2 | 116 | November 30, 2023 |
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Unable to access new data subscription through API?
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4 | 250 | October 27, 2023 |
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Cannot login my dewey data account?
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5 | 163 | February 9, 2024 |
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"HTTP Error 403: Forbidden" error when using API for bulk download
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4 | 299 | October 2, 2023 |
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Why my data is too late?
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1 | 151 | August 27, 2023 |
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Add timestamp in data api?
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5 | 187 | August 24, 2023 |
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Student suscription + Research team
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7 | 240 | June 30, 2023 |
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Data order pending for more than 24 hours
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1 | 232 | June 16, 2023 |
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Google Sheets Add On Error
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4 | 181 | May 25, 2023 |
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The remote server returned an error: (504) Gateway Timeout on placekey API
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1 | 202 | May 10, 2023 |
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Quantifying Sampling Bias in SafeGraph Patterns
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0 | 265 | March 31, 2023 |
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Can I use the API without a subscription?
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6 | 335 | February 14, 2023 |
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What is the average wait time to download requested file
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1 | 165 | February 6, 2023 |
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Problem obtaining Oauth token (curl)
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4 | 415 | December 21, 2022 |
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Cancel monthly subscription
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1 | 265 | December 21, 2022 |
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Orders Cancelled Without Explanation
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1 | 286 | December 8, 2022 |
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Cannot download my purchased datasets
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14 | 327 | June 30, 2023 |
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What's the benefit of a Dewey group account?
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0 | 283 | November 2, 2022 |
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Why is my Dewey platform data order pending for a long time (two days)?
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1 | 451 | October 20, 2022 |
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Student/research subscription inquiry
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1 | 278 | October 13, 2022 |
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I cannot login this community forum using my account in marketplace
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4 | 259 | August 23, 2023 |