How to re-activate my account?

Dear Evan,

I hope this message finds you well. I am writing to inform you of a recent change in my academic affiliation. I have recently joined the Chinese University of Hong Kong as a research assistant. Given this new development, I am keen to continue accessing and working with the data as part of my ongoing research endeavors.

I had previously subscribed to a one-year subscription, which, to my understanding, has not yet expired. However, due to my change in academic institution, I am uncertain about the process of transitioning my subscription to reflect my new affiliation.

Could you please guide me on how to proceed with re-registering for an account using my current academic credentials? Additionally, I would appreciate any advice on how to ensure the continuity of my subscription without interruption.

Thank you for your assistance and understanding. I look forward to your guidance on the next steps.

Best regards,

Zhihang

Hello, my question still exists.