Why is my Dewey platform data order pending for a long time (two days)?

I wonder how long it usually takes for a order to complete? I would like to check out the sample transaction data in Ohio. But it has been two days and the data order is still pending.

Thanks for your post! It shouldn’t take more that 24hrs currently, so we might have missed this one for some reason.

We’re working on a process so that once a user is verified the first time, their future orders can approved automatically.

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