Does anyone know how to resolve issues regarding getting user-specific keys?

Help
#1

Hi all! Does anyone know how to resolve issues regarding getting user-specific keys? I tried to follow the instructions but cannot setup my password with the email address I registered with.

#2

Thank you!

#3

@Benjamin_Montoya-Burke_SUNY_University_at_Buffalo can you walk me through the steps you took?

did you register for a user-specific placekey through https://www.placekey.io/

#4

I did not register for a user-specific placekey. I first downloaded aws and then to get a placekey I tried following the steps in the pinned messages. Should I register via that link first?

#5

Hey @Benjamin_Montoya-Burke_SUNY_University_at_Buffalo would you mind clarifying? Are you able to get access to shop.safegraph.com?

#6

Yes, I can. Is this where I can get the access key?